All our jewelry is handmade by women escaping human trafficking. Slight irregularities and variations in craftsmanship or natural characteristics of the materials are unique and individual to each artisan jewelry item. These characteristics are considered a part of the beauty and charm of the handmade jewelry item and should not be considered a defect.
However, we want you to love your purchase! We stand behind our products and warrant that all items will be free from manufacturing defects. If you are dissatisfied with your choice, please see the Returns & Exchanges page.
*General wear and tear, misuse and tarnishing are not covered under the warranty. Our warranty does not provide for replacements or refunds for lost or stolen items.
Important Jewelry Care Note: Polishing your gold or silver plated jewelry will remove the plating from the piece. Only use a polishing cloth for your pieces that are 100% brass and are not plated.
How to care for plated jewelry:
Plated jewelry is crafted with a thin layer of precious metal over a base material, giving it the same beautiful appearance as solid precious metal jewelry. While the plating is temporary, it can last for years with proper care.
To keep your jewelry looking its best:
Apply perfume, hairspray, or deodorant before putting on your jewelry, as certain chemicals can damage the finish.
Always remove your jewelry before swimming, bathing, exercising, cleaning, or using harsh products.
Avoid getting plated jewelry wet. If cleaning is needed, gently wash with warm, soapy water, rinse well, and pat dry with a soft cloth.
Ensure your jewelry is completely dry before storing it in a clean, dry place.
How to care for brass jewelry:
Brass jewelry offers a warm, timeless glow and is known for its rich golden tone. Over time, brass naturally develops a patina—a soft darkening that many find beautiful—but with regular care, you can keep your pieces bright and shiny for years to come.
To care for your brass jewelry:
Apply perfume, hairspray, or deodorant before putting on your jewelry, as certain chemicals may damage the finish.
Always remove your jewelry before swimming, bathing, exercising, cleaning, or using abrasive products.
To remove tarnish, gently polish with a special jewelry cloth, or create a natural cleaner using a paste of baking soda and lemon. Apply it with a soft brush, rinse thoroughly, and pat dry.
Make sure your jewelry is completely dry before storing it in a clean, dry place.
Green or gray marks on the skin can occur when brass reacts with moisture, dirt, or sweat. Keeping your jewelry clean and dry helps prevent this discoloration.
Regularly use a polishing cloth to restore shine and maintain its beautiful finish.
Visit our blog to learn five natural ways to clean brass jewelry.